restoration industry software | iRestore Restoration Software

Phoenix Restoration Equipment Partners with iRESTORE

June 26, 2023

Phoenix Restoration Equipment, a top provider of water damage restoration equipment, has announced an integration with iRestore.

Phoenix has integrated DryLINK into iRestore to save contractors’ time. Users of iRestore can have their job information automatically imported into DryLINK and have the drying report automatically available in iRestore.

iRestore users now have easy access to the Power of DryLINK including jobsite data collection and remote monitoring. “We continue to partner with as many software platforms as we can to make life easier for restorers. We have heard over and over that restorers want our industry to simplify all the different systems on the market. This is another example of our efforts to do this for the industry” said Erin Hynum, Senior Director of Product Management for Phoenix.

“With this integration, it makes it even easier for restorers to send the documentation from DryLINK via iRestore to their customers and their insurance companies closing the loop on the proof you can provide to get paid faster” said Jack Lavender, Business Development Manager for iRestore.

This integration is an extension of our commitment to restorers to streamline and build the ideal automated workflows for their company and teams. 

About iRestore
iRestore is a provider of comprehensive restoration management software designed to empower restorers with the tools they need to streamline operations and achieve success. Built by restorers for restorers, our user-friendly platform offers a wide range of core functions, including Job Management, CRM, HR, Timecards, Scheduling, and more. With a firm commitment to customer success, iRestore strives to deliver robust systems and exceptional support to restoration businesses worldwide. To learn more about iRestore, visit https:// irestore.io/. 

iRestore is a CRM and job management software program developed by a former restoration professional and computer programmer for restoration industry professionals. 

About DryLINK
DryLINK is the only completely automated jobsite data collection tool with remote monitoring capabilities, live drying reports, and asset management for the water mitigation market. The drying report can be shared with stakeholders for up-to-date jobsite information. 

About Phoenix Restoration Equipment
Phoenix is a leading supplier of innovative equipment and technology solutions for water mitigation professionals. Phoenix launched the first LGR dehumidifier, the Phoenix 200, in 1994 and continues to lead the restoration industry forward with innovations like DryLINK. Phoenix is a brand of Therma-Stor LLC, a company dedicated to innovation in the indoor air quality and water damage restoration industries. To learn more about Phoenix Restoration Equipment, visit www.usephoenix.com. 

Building Relationships in the Restoration Industry

restoration industry softwareBuilding good rapport with customers is essential for businesses in the restoration industry. Whether you are providing restoration services after a natural disaster or addressing water damage in a residential or commercial property, your ability to establish a positive relationship with your customers can make all the difference in the success of your business. 

Restoration Industry Software

Here are some tips to help you build relationships with your customers in the restoration industry:

  1. Be Professional And Courteous: One of the most important ways to build a good rapport with customers is by being professional and courteous at all times. This means being polite and empathetic towards your customer’s situation. It is important to remember that customers may be going through a stressful time when you are working in restoration, so treating them with kindness and understanding can help put them at ease. 
  2. Communicate Effectively: Good communication is critical to building solid relationships with customers. This means listening carefully to their concerns, providing clear explanations of the restoration process, and answering any questions they may have. It is also essential to keep customers informed of any changes or updates to their restoration project and to be responsive to their calls, emails, and messages. 
  3. Set Realistic Expectations: Setting realistic expectations is crucial in the restoration industry. Customers need to know what to expect in terms of timelines, costs, and the outcomes of the restoration project. 
  4. Follow Through On Commitments: When you make a commitment to a customer, it is essential to follow through on it. Whether it’s a promise to return a phone call or a commitment to complete a restoration project by a specific date, failing to follow through on your commitments can damage your relationship with customers and harm your reputation.
  5. Go Above And Beyond: Going above and beyond for your customers can help you build strong relationships and earn their trust and loyalty. This might mean offering additional services or resources, providing regular updates on the restoration project, or simply checking in with customers to see how they are doing. 
  6. Ask For Feedback: Asking for feedback is a great way to show customers that you value their opinions and are committed to providing high-quality service. Whether it’s through a survey or a follow-up call, asking for feedback can help you identify areas for improvement and build a stronger relationship with your customers. 

Building good rapport with customers is essential in the restoration industry. If you want to improve your relationships in a more effective way, you need the help of restoration industry software. Restoration industry software helps keep all your contacts in one easy-to-access place, significantly improving communication efficiency. Restoration industry software allows for assignments to be made, notes to be kept, and schedules to be set so you, your restoration team, and your customers are all on the same page. If you are ready to take the next step in improving relationships with customers in the restoration industry, call iRestore and see just what restoration industry software can do for you and your business.

How To Make A Restoration Schedule

restoration industry softwareWhether you own a restoration business or work in the restoration industry, you will know the importance of creating a schedule. A schedule can give a manager direction, adheres to requirements, and set expectations. Any seasoned restoration manager will understand their actual value and use it to their advantage. It’s essential to build an efficient and realistic one that will support, and not hinder, your project goals.

Restoration Industry Software

A restoration project schedule is the path laid out before a project to help a crew get to where they need to go. It helps us establish the most efficient method for completing the project. Restoration schedules come in many forms, from standard Excel-based ones for smaller jobs to elaborate, comprehensive schedules created using restoration industry software.

A good schedule will act as a map that provides the team with a direction to get the job done. It will align with available equipment and personnel and meet specific deadlines. It will draw from past experiences to eliminate task problems and monitor the progress of subcontractors and suppliers. Now that you understand what a good schedule looks like, you will need to take steps to create one.

Goals

Unsuccessful projects are often cited as having unclear instructions and goals. It may seem obvious what the job requirements are, but you have to be able to define them clearly. It’s not enough to state, “Restore this flooded property.” Your team will need to have proper goals set out for them to ensure everyone is on the same page. Keep in mind that as you set your goals, they may stand to change throughout the project. Planning will allow you to have more time to modify goals as your project evolves.

Prioritize

Throughout the project, you may realize that your priorities begin to change. Task prioritization becomes a priceless task that pays you back in added efficiency. You can prioritize tasks based on a few different features. Cost is a huge one: base your project on keeping costs low. This can be useful when you have a fixed budget and scarce finances. However, you may risk leaving essential tasks outside of your scope. You can prioritize customer needs. This method calls for identifying the critical functions of the project and prioritizing the tasks in such a way that you complete these functions first.
No matter what you prioritize, it is crucial to determine before a job to delegate tasks best. Knowing your priorities can ensure efficiency.

Budget And Timeline

Setting your budget and timeline will eliminate massive headaches and stress during your restoration projects. Set a realistic budget to determine where you should splurge and where you can save a few dollars. Once this budget is decided, stick to it. Determine where your budgetary and time constraints are early in a project to help decrease the unwanted loss of money and time because of inadequate planning.

Allocate Tasks

Once you have identified all the tasks that are needed to complete the project, along with the duration, you need to allocate tasks among your team members. Take into consideration the project scope, as well as your goals and priorities, as you do this. Each team member must understand what they are responsible for in every job. This will prevent the overlap of responsibilities that can cost money and cause confusion.

Adjust

Adjustments may be required to suit a job as a project continues. Sometimes, a restoration project is entirely different than you had initially thought. Making adjustments when the project is well underway can be challenging. That said, there are tools available that can help you throughout the entire project process

With many moving parts of a restoration project, keeping track of it all can be complex, especially on larger jobs. Managing a project, allocating resources, and delegating a team can be challenging to do without the use of restoration industry software. However, using a generic schedule program isn’t optimized for a restoration project, so it may not be a viable solution. Your restoration business needs modern scheduling software, like iRestore, designed to simplify the multifaceted nature of a restoration project. It will help you drive operational efficiencies and streamline resource allocations through the project’s entire lifecycle.

How Does Restoration Industry Software Best Benefit Your Business?

restoration industry softwareStarting a new business, or even managing one, can be a stressful task. It has many parts to ensure that it stays running and functions appropriately. However, there are resources out there that can help maximize the efficiency of your business. 

Restoration Industry Software

Restoration industry software from iRestore is known to save you a lot of time, automate your business, and provide service that you can deem flawless. Continue reading to learn how.

Organizational Perks

When dealing with any sort of restoration project, managers have to go through a LOT of paperwork that can include any number of the following:

  • Several claims paperwork
  • Insurance information
  • Estimate documents
  • Contact information
  • Job-specific notes

There are many different types of paperwork, and losing even one sheet of paper can cause significant issues. Fortunately, the amount of time saved and money earned can easily be increased with the help of restoration industry software. When managers use restoration industry software, they will have access to this data that will be conveniently all in one place. 

Another perk to this is that all of the data stored here can be received and used on other smart devices like phones and tablets. That way, you can take it with you wherever you go and do not have to worry about leaving anything behind. Another fantastic feature is that all of your business team members will have instant access to it. Using this service will allow for on-time accomplishments and highly effective time management for each restoration project. 

Enhanced Productivity With Mobile Management Options

Why bring your project managers back to the office to conduct work they might do just as quickly out in the field? In today’s fast-paced world, it is easier to leave them on-site and have them have access to mobile management options. It also allows the customers to receive immediate updates and approvals on any restoration work being done. 

Keeping Tabs On The Money

The inability to estimate cost accurately can be a significant issue for many restoration managers. Also, these unexpected costs can quickly stack up, affecting the project’s profit margins. However, managers can help eliminate these issues with cash flow before they become a problem that is hard to undo by focusing on productivity early in the project. Using this software allows every member of the team to keep track of their progress in real-time and allows for smooth transitions.  

Finally, a restoration and management team may make better judgments from:

  • Access to accurate data. 
  • Up-to-the-minute financial data.
  • Data is held in a central cloud database.

Client’s Satisfaction

Restoration industry software can help you achieve clients’ happiness with your services. Relationships with your clients are extremely important, and keeping them posted about any updates that occur with their projects ensures positive outcomes for future jobs. Finally, the client feels more at ease knowing that the restoration management company is well-organized and in charge, thanks to the software.

Conclusion

Finding a company that can be efficient and effective for you is essential! iRestore is one such company that will give you peace of mind when compiling all your essential work together in one place. Try our product today!

How Being Organized Improves Your Restoration Business

restoration industry softwareRestoration business owners wear numerous hats and, therefore, need to efficiently and effectively juggle a variety of tasks at the same time. If your company is not utilizing restoration industry software to be effectively organized, duties may accumulate, documents may go missing, deadlines may be missed, and important time may be wasted trying to locate materials that ought to be at one restoration project but are caught up at another. However, restoration industry software designed specifically for restoration work can help organize everything you need in one convenient location, and an organized company can greatly improve your business. 

Restoration Industry Software

Although it may not be a top concern, organizing should be a priority once you understand just how much it can boost your output, reduce your stress, and boost your income. Here at iRestore, we have created a restoration industry software that makes being organized easier than ever and we are going to share a few reasons why being organized can improve your restoration business. 

  1. Being organized saves you time, and we all know that ‘time is money.’ Using restoration industry software is like having the most efficient filing system that allows you to stop wallowing in a never-ending sea of paper and documents. Time can be greatly reduced by using a digital system to keep track of projects, significant invoices, schedules, and correspondence. Every minute matters when doing restoration work, and having a well-organized business will help you save a lot of time when planning and executing a restoration project. It is crucial to schedule your time effectively so you can stay ahead on top priorities, and restoration industry software not only organizes documents but also has a planner, and calendar, and can even be set up to provide alerts for important events so nothing falls through the cracks. Creating a system specifically for restoration businesses to help save as much time as possible from tedious tasks was our goal, and utilizing it in your business will end up saving you and your technicians valuable time. 
  2. Being organized provides better financial management for your business, in fact, the foundation of solid financial management is a good organization. Balances can go unpaid without warning if you lack a system that records cash flow and keeps track of receivables. Knowing exactly how much money is coming in and going out will, where that money is coming from and going to, and when money is going to be coming and going will help you make the necessary adjustments to stay ahead. Being organized will also come in handy when it’s time to file taxes. Without having to search for crucial paperwork, you can ease some of the stress away that always comes with tax season. If your company is audited, missing paperwork could even cause legal issues. Restoration industry software will provide you with a place to store all tax documents you need, and file receipts, invoices, statements, and write-offs in one convenient location. 
  3. Last, but definitely not least, being organized reduces the stress for everyone involved in the business. From business owners to technicians, everyone will feel more aware of what is going on when they can access everything they need and know where to save and store important information and documents. By utilizing restoration industry software, you can help keep everyone on the same page, communicate with each other, and schedule everything you need to all in one place that can also be accessed on a mobile device – literally making being organized as convenient as possible. 

If you are ready to get more organized and improve your business, call iRestore to find out just how much our restoration industry software can do for you.