May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, I can attest to the fact that receiving constructive feedback allows one to see opportunities to grow, develop and feeds a drive toward continuous improvement. In 2004 my father retired from the insurance industry and has helped shape our culture and articulate our values. He
Starting your restoration business was pretty straightforward: IICRC training, obtaining insurance, purchasing equipment, hiring the right team, etc. High quality work improved relationships and the business reputation But now that it is growing, how does your restoration business stay organized? iRestore Restoration Project Management Software Each of your team members is great at knowing certain aspects of your clients’ restoration projects. And everyone on your staff has a different method for organizing that information: an
It’s amazing how many project managers overlook the business side of restoration projects. Read more to learn more about what you can do to increase the efficiency of your construction business, and then implement this knowledge in your business today. Restoration Project Management Software For Your Business Project management software helps businesses manage their projects and processes. It provides a centralized place to store information and documents, and it keeps track of tasks, timelines, and
Photo courtesy of Restoration Technical Institute (Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive
When working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues
May 12, 2022 Lisa Lavender M.T.R., M.F.S.R., M.W.R. and Paul Pinchak My entire life I have received what I would consider constructive feedback from special guest contributor, Paul Pinchak, my father. Overall, I can attest to the fact that receiving constructive feedback allows one to see opportunities to grow, develop and feeds a drive toward continuous improvement. In 2004 my father retired from the insurance industry and has helped shape our culture and articulate our values. He
Starting your restoration business was pretty straightforward: IICRC training, obtaining insurance, purchasing equipment, hiring the right team, etc. High quality work improved relationships and the business reputation But now that it is growing, how does your restoration business stay organized? iRestore Restoration Project Management Software Each of your team members is great at knowing certain aspects of your clients’ restoration projects. And everyone on your staff has a different method for organizing that information: an
It’s amazing how many project managers overlook the business side of restoration projects. Read more to learn more about what you can do to increase the efficiency of your construction business, and then implement this knowledge in your business today. Restoration Project Management Software For Your Business Project management software helps businesses manage their projects and processes. It provides a centralized place to store information and documents, and it keeps track of tasks, timelines, and
Photo courtesy of Restoration Technical Institute (Originally posted March 31, 2022 at R&R Mag Online) Lisa Lavender M.T.R., M.F.S.R., M.W.R. One of the many things I like most about being involved in the training side of our industry is the opportunity to meet people new to the industry who are on a mission. Whether it is a new owner or a person who has been challenged to make an impact in their organization, the drive
When working in the restoration industry, customer service is essential to be successful. Customer service for restoration project workers and managers might include; developing a restoration plan that fits the needs and expectations of the client, handling questions, concerns, or complaints, showing empathy for damages and losses, communicating the status of the project, responding to issues when they arise and following up with client satisfaction. Customer service can encompass a number of situations and issues
