March 10, 2020
#MOGA: Make On-Call Great Again
In the restoration industry, being on-call in some capacity is part of the job. In recent years, many seem to view the commitment to being on-call as a drawback rather than part of responsibility and reward that a career in restoration offers. A positive outlook is where it all begins. The following perspectives, from experienced restorers who serve in an on-call leadership capacity, are valuable. The perspective of the on-call leadership not only allows us to focus
February 19, 2020
Restoring Success: It’s All a Matter of Culture
Culture! I searched R&R’s website for the word “culture”, and it yielded over 200 results. There are lots of golden nuggets from industry experts that lie within. My first Restoring Success in January 2014, Core and Shared Values, spoke to understanding them, putting on paper, and living them. Six years later, I’m now realizing nearly every column I write circles back to one core topic: culture. We have all read about it, talked about it, and understand how it impacts our organizations. It is
So, you are starting a restoration company – congratulations! A restoration company can be a very lucrative business for business owners who take the right steps during the startup process. Business owners understand the need for updated licenses and certifications, insurance and even marketing. What many restoration business owners aren’t often aware of is their need for the best management systems. Restoration management software offers a ton of value to business owners and to their
Most restoration companies know that to be successful, they need to take the time to build relationships. The relationships you have with other businesses, insurance agents and adjusters, potential clients and current clients can make or break your business. But, building and establishing relationships can take a little bit of time and work – and good record keeping! One thing that a lot of restoration companies miss out on is having a great CRM Management
Editor’s Note: This is the third and final article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout and summarized findings from a study on burnout in the restoration industry. Part two was a discussion on things restoration companies can do to manage one of the most complicating factors for burnout among restoration professionals – workload. Part three advances the conversation and discusses what restoration professionals can do at the
March 10, 2020
#MOGA: Make On-Call Great Again
In the restoration industry, being on-call in some capacity is part of the job. In recent years, many seem to view the commitment to being on-call as a drawback rather than part of responsibility and reward that a career in restoration offers. A positive outlook is where it all begins. The following perspectives, from experienced restorers who serve in an on-call leadership capacity, are valuable. The perspective of the on-call leadership not only allows us to focus
February 19, 2020
Restoring Success: It’s All a Matter of Culture
Culture! I searched R&R’s website for the word “culture”, and it yielded over 200 results. There are lots of golden nuggets from industry experts that lie within. My first Restoring Success in January 2014, Core and Shared Values, spoke to understanding them, putting on paper, and living them. Six years later, I’m now realizing nearly every column I write circles back to one core topic: culture. We have all read about it, talked about it, and understand how it impacts our organizations. It is
So, you are starting a restoration company – congratulations! A restoration company can be a very lucrative business for business owners who take the right steps during the startup process. Business owners understand the need for updated licenses and certifications, insurance and even marketing. What many restoration business owners aren’t often aware of is their need for the best management systems. Restoration management software offers a ton of value to business owners and to their
Most restoration companies know that to be successful, they need to take the time to build relationships. The relationships you have with other businesses, insurance agents and adjusters, potential clients and current clients can make or break your business. But, building and establishing relationships can take a little bit of time and work – and good record keeping! One thing that a lot of restoration companies miss out on is having a great CRM Management
Editor’s Note: This is the third and final article of a multi-part series on employee burnout in the restoration industry. Part one introduced the nature of burnout and summarized findings from a study on burnout in the restoration industry. Part two was a discussion on things restoration companies can do to manage one of the most complicating factors for burnout among restoration professionals – workload. Part three advances the conversation and discusses what restoration professionals can do at the
