Restoration Management | iRestore Restoration Software - Part 5

iRestore’s Task Feature

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Tasks are one of the most under-utilized features of iRestore. The “Task” feature within iRestore allows you to assign specific tasks and detail responsibilities at the job level. The universal “Task” icon provides everyone in the company with a trackable and easy to manage a task list.

 

Job Tasks:

1. To create a new task for a job, simply hit the Task Icon from the Job Detail Screen.
– Assign a team member and add the detail and/or instructions
– Notify the team member of the assignment with a click of a button

2. Team members can provide task updates in real-time from all platforms, including their phones.

3. Individuals have easy access to their complete task lists from all platforms.

4. As tasks are updated and completed, iRestore manages and stores your task lists per job along with its corresponding notes.

Importance of Clear Responsibility in Your Restoration Company

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There are lots of moving parts in our restoration companies. For our operations to run smoothly, it is critical for everyone to know and execute their roles and responsibilities. It is equally important that there are accountabilities in place. There are many tools that allow us to operate with clearly communicated expectations: Standard Operating Procedures (SOPs), best practices, policies, job descriptions, and the list goes on.

On jobs, it is important that all job-related tasks are executed with appropriate attention to detail. Tasks necessary to execute a given scope of work should be assigned to a person who will ultimately be responsible for the execution and accountable to the organization and its purpose.

What happens to a new technician when a company does not clearly communicate their responsibilities in the execution of a job? Find out from one of my recent articles for Restoration and Remediation Magazine – Restoring Success: Assignment of Responsibility.

Also, be sure to check out the story of Everybody, Somebody, Anybody, and Nobody. With iRestore, you can employ the power of our task management feature to keep this from happening on your jobs.

Happy iRestoring!

Inventory Management Made Easy With iRestore

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Your iRestore package comes complete with a robust inventory management system. With iRestore it is easy to scan, track, maintain records, and keep up on reporting. Chief Operating Officer of Berks • Fire • Water Restorations, Inc.℠Lisa Lavender, discusses this hot topic in her Restoration & Remediation article “Restoring Success: What’s Your Inventory Control Solution?” She explains, “A frustration shared by many restorers is inventory control. You wake up one morning and all the extension cords are gone, an air mover goes missing, or a dehumidifier gets left on a job site. How does this happen? This topic gets the blood boiling within every manager and owner that I encounter.”

Pictures, documentation, accurate and thorough measurements, and moisture readings are a few of the key ingredients to successfully managing your restoration company’s job files. iRestore allows technicians and managers to collect critical job information and manage it to everyone’s expectations by giving you the tools to efficiently hold the team accountable.

In Douglas Satterfield’s article, entitled “Leadership: Inspect What You Expect,” he says: “That‘s when I learned about the concept of inspect what you expect and its linkage to the human motivation factor. Telling people to do something is only a small part of a military leader’s responsibility, following up on it and checking to ensure what you’ve asked for is actually done is just as important.”

We agree, Douglas, and with iRestore we try to make this process easier. Check it out for yourself here.

Importing Photos to iRestore

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Adding pictures to iRestore is getting easier and easier. Here are a couple of tips to make it go faster:

  • You can import an entire folder of pictures into a job from your desktop, whether using a Windows or a Mac. Simply use the “Import Folder of Pics” on the Pictures tab to get the job done.
  • When taking pictures on your iPad or iPhone, make sure you use the “Medium” setting to take the photos. You only need to set this once!
  • The newest feature on our iPhone app allows you to add a photo from your camera roll. Just look for the following button at the bottom of your job menu:

Why I’m Passionate About Helping You

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I am thrilled to have this new role with iRestore. As I grew in my career as a professional restorer, my passion became restoration company operations. I get great satisfaction from making our company better by developing processes and procedures. My approach is to consider everyone affected in the organization and how I can make their job better, help them best serve and ultimately improve the operation with a happy customer at the end. Before I entered the restoration industry and fell in love with it, I worked in accounting. This taught me to build checks and balances into systems for consistent effectiveness and optimal efficiency. In my role in our training center at the Restoration Technical Institute, nothing gives me greater pleasure than a conversation about flow and operational development.

In my role as VP of Operations Design, I will be working directly with Ryan and our software developers to contribute to the design and development of iRestore so that it is best serving its purpose to power your team. I think through every movement, every piece of data, every service objective and every element of running the company – from the time the phones rings until the time the job is done, from the time you purchase a vehicle to the time that you dispose of it and from the time you hire a person and they stay forever. It is almost a dream come true to be able to contribute to the design of iRestore and fulfill my passion for operations in our industry with my passion for helping others.

I will never be done and that is exciting too. Our industry is evolving rapidly and your iRestore will evolve with it so that we will succeed in meeting the challenges that we face together down the road. As everything changes, we will be changing along with it so we can be your partner in powering your one guaranteed constant – your vision, values and leadership. I look forward to working with all of the existing iRestore organizations and those of the future.

Sincerely Yours,